Steps for Settling DEWA Bills through WhatsApp in Dubai
The Dubai Electricity and Water Authority (DEWA) offers an online payment option for utility bills, including WhatsApp, in addition to conventional methods. Here is all consumers need to know regarding how to pay their DEWA bill via WhatsApp.
ABOUT DEWA
The Dubai Electricity and Water Authority, or DEWA for short, is the utility service provider for Dubai. Anyone moving into a new home in the emirate must contact the service to facilitate or cancel their electricity and water connections. The company was formed in the early nineties and now ranks as one of the best utility providers in the world.
HOW TO PAY YOUR DEWA BILL VIA WHATSAPP IN DUBAI
Residents in Dubai can track their electricity and water consumption or keep up with their bill payments through DEWA’s WhatsApp service. Plus, they can make payments any time on all days of the week.
Paying DEWA bill via WhatsApp is a highly convenient option for those needing flexibility to ensure their utilities are paid on time. Furthermore, any queries related to their water and electricity connections can be made via the app.
Just follow these steps to pay DEWA bill via WhatsApp in Dubai:
STEP ONE
Dial +971-4-601-9999 as a contact on the WhatsApp application.
STEP TWO
In the chat window, type “Hello.” You will receive an automated welcome message and a list of options regarding the nature of your query:
- Consumer
- Builder
- Partner
- Supplier
- Student
- About Us
- Contact Us
STEP THREE
Choose “1” for Consumer for a home utility connection. You will be provided with a list of services like “View Bill.” Depending on your requirements, you will be sent a message with a link directing you to the said service on DEWA’s official website and what you need to do.
Requirements like viewing your bill or checking how many utilities you have used can be done entirely on the app. Just enter your account number as stated on your bill, and you are good to go. However, DEWA WhatsApp cannot process services like transferring connectivity to another home or disconnection.
FAQS
HOW ELSE CAN I PAY MY UTILITY BILL IN THE EMIRATE?
Here are some ways to pay DEWA bill in Dubai:
- Customer Happiness Centres and Payment Centres
- DEWA website
- DEWA Smart App
HOW DO I DISCONNECT MY WATER OR ELECTRICITY SERVICE?
DEWA disconnection can be done through a customer service centre, the official website and more.
HOW DO I REDUCE MY BILL?
You can reduce your DEWA bill in Dubai if you are smart about consumption water and electercity in your property. Being mindful about peak hours and using a programmable thermostat is a good start.
WHAT IS EASYPAY IN DEWA?
This option allows users to pay for various services by DEWA faster and more easily. This includes everything from an EV Green Charger bill to general services.
Conclusion
That concludes our guide on how to pay DEWA bill via WhatsApp in Dubai. Stay tuned to DAMAC for more updates on life in the UAE.
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