Tawjeeh Centers and Training in UAE | Complete Guide

Thu, 11 Jul, 2024

Tawjeeh centers in the United Arab Emirates (UAE) are a key part of the country's commitment to enhancing residents' well-being. The UAE constantly strives to provide a high quality of life and a supportive environment for all.

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One of the pivotal efforts in this direction has been the introduction of various services by the Ministry of Human Resources and Emiratisation (MOHRE). These services, including Tas'heel, Tadbeer in Abu Dhabi, and Amer in Dubai, aim to streamline procedures between employees and employers, ensuring a smooth and efficient workflow. Among these services, the Tawjeeh centers stand out as crucial hubs for labor guidance, playing a significant role in educating and supporting both employers and workers across the UAE.

Objectives of Tawjeeh Services in the UAE

Tawjeeh centers are a network of service centers licensed by the Ministry of Human Resources and Emiratisation (MOHRE). Operating under the ministry's supervision, these centers adhere to a unified set of regulations and standards that are applied across all emirates in the UAE. The primary aim of Tawjeeh centers is to provide labor guidance services to both employers and employees, focusing on enhancing awareness of their rights and responsibilities before the commencement of an employment relationship. By educating both parties about labor regulations and the implementation of ministerial decisions, Tawjeeh centers contribute significantly to the stability of the labor market.

The core objectives of Tawjeeh centers include:

  • Education and Awareness: Educating and raising awareness among employers and employees about the UAE labor law. This ensures that both parties are fully informed about their legal rights and obligations, fostering a more transparent and fair working environment.
  • Work Permit and Contract Services: Providing services for the receipt of work permits and employment contracts. This includes assisting with the application process and ensuring that all necessary documentation is correctly completed and submitted.
  • Issuance and Renewal Management: Managing the issuance and renewal of work permits and employment contracts. This involves ensuring that all legal requirements are met and that the process is as efficient as possible.
  • Training and Information Distribution: Organizing introductory courses and distributing informational materials to employers and employees. These initiatives are designed to enhance the overall understanding of UAE labor laws and regulations, thereby promoting compliance and reducing the likelihood of disputes.

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What is Tawjeeh Training?

Tawjeeh training is an essential and engaging educational experience designed to prepare individuals, especially those on unskilled visas, for their new life and work in the UAE. Here's what makes Tawjeeh training unique and effective:

Details of Tawjeeh Training:

1.Quick and Impactful:

  • Lasting just 20 to 30 minutes, the training is short but packed with crucial information.
  • You'll be captivated by a dynamic motion video that simplifies complex labor laws into an enjoyable storytelling format.

2.Interactive Learning:

  • Upon arrival, you'll be handed an iPad and a set of headphones.
  • Sit back, relax, and watch the engaging video on the iPad screen, tailored to make learning fun and easy.

3.Comprehensive Content:

  • The video covers everything you need to know about UAE labor laws and recruitment regulations.
  • It ensures you understand your rights and responsibilities entertainingly and memorably.

4.Simple Assessment:

  • After the video, you'll take a brief multiple-choice quiz to confirm your understanding.
  • Don't worry, it's straightforward and designed to reinforce what you've learned.

5.Next Steps:

  • Once you pass the quiz, you're ready for the next phase: getting your employment contract attested.
  • This step ensures you're fully prepared and informed before starting your job in the UAE.

Why Tawjeeh Training is a Game-Changer:

  • Edutainment at Its Best: Combining education with entertainment, Tawjeeh training makes learning about labor laws enjoyable and stress-free.
  • Empower Yourself: Gain a clear understanding of your rights and duties, empowering you to navigate your new job confidently and legally.
  • Smooth Transition: With all the essential knowledge under your belt, you'll transition smoothly into your new role without any legal hiccups.

In short, Tawjeeh training is your ticket to a well-informed and hassle-free start in the UAE. It's not just about ticking a box—it's about setting you up for success engagingly and memorably. Welcome to a new era of learning!

 

Difference Between Skilled and Unskilled Work Visas in UAE

Feature

Skilled Work Visa

Unskilled Work Visa

Definition

For workers with specialized skills or qualifications, typically requiring higher education or professional experience.

For workers performing manual labor or jobs that do not require advanced skills or qualifications.

Education Requirement

Generally requires higher education degrees (Bachelor's, Master's, or PhD) or professional certifications.

No formal education requirements; may require basic literacy and numeracy skills.

Job Examples

Engineers, Doctors, IT Specialists, Managers

Construction Workers, Domestic Helpers, Cleaners

Salary Expectation

Higher salary due to specialized skills and qualifications.

Lower salary compared to skilled workers.

Employment Contract

Typically includes more detailed employment contracts with benefits.

Standard employment contracts, often with fewer benefits.

Visa Application Process

May require validation of educational qualifications and professional experience.

Simplified application process with fewer documentation requirements.

Labor Market Test

Often exempt from labor market tests due to demand for specialized skills.

May require labor market tests to ensure no locals can fill the position.

Work Permit Validity

Typically valid for 2-3 years, with easier renewal process.

Usually valid for 1-2 years, may require more frequent renewals.

Tawjeeh Training Requirement

Not always required, but beneficial for understanding labor laws and rights.

Mandatory for all unskilled workers to ensure awareness of labor laws and rights.

 

Tawjeeh Training Requirement:

  • Skilled Work Visa: Tawjeeh training is generally not mandatory for skilled workers but can be highly beneficial for understanding UAE labor laws, rights, and responsibilities.
  • Unskilled Work Visa: Tawjeeh training is mandatory for all unskilled workers. This training includes a 20 to 30-minute video that covers labor laws and regulations in an engaging storytelling format. Workers are provided with an iPad and headphones to watch the video, followed by a simple multiple-choice test to ensure comprehension. This step is crucial before proceeding to the employment contract attestation stage.

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Tawjeeh Center Services and Cost: What Services Does Tawjeeh Offer in the UAE?

Tawjeeh centers provide a wide range of services across the United Arab Emirates, similar to those offered by Amer and Tas'heel centers. Here are the key services provided by Tawjeeh centers along with their respective costs:

  • Printing a New Job Offer: AED 83
  • Creating a New Electronic Work Permit: AED 83
  • Issuing a New Electronic Work Permit with Application:
    • For skill levels 3/4/5: AED 163
    • For skill levels 1/2: AED 83
  • Renewing the Electronic Work Permit: AED 83
  • Updating Company Information: AED 83 (an additional AED 430 if subjected to evaluation fees)
  • Issuing a New Electronic Signature Card for Employers: AED 373, and AED 123 for replacement
  • Issuing a Smart Card for Registered Workers: AED 323
  • Activating Smart Cards for Employers and Workers: Free of charge
  • Late Fee for Electronic Work Permit or Initial Approval Notice: AED 43
  • Company Fine: AED 43
  • Adding a Worker Electronically: AED 323

These services are designed to streamline various administrative processes for both employers and employees, ensuring compliance with UAE labor laws and regulations.

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Tawjeeh Center Working Hours

Tawjeeh centers in the UAE operate from 8:00 AM to 8:00 PM, Saturday through Thursday. These hours ensure that both employers and employees have ample time to access the necessary services throughout the week.

 

Tawjeeh Centers in the UAE

There are numerous Tawjeeh centers across different emirates in the UAE. Here are some of the key centers in each emirate:

Tawjeeh Centers in Dubai

Dubai and Abu Dhabi have the highest number of Tawjeeh centers. Here is a list of the prominent Tawjeeh centers in Dubai:

 

Tawjeeh Center Location

Contact Number

Tawjeeh Center Al Karama

0555107347

Tawjeeh Center Dubai Investment Park

048880777

Tawjeeh Center Al Nahda 2

042222190

Tawjeeh Center Al Quoz 4

045248770

Tawjeeh Center Dubai Al Qusais

046073666

Tawjeeh Training Center Deira

065099999

Al Khail Mall Tawjeeh Center

043200233

Tawjeeh Center Silicon Oasis

043588666

Green Community Village Tawjeeh Center

048880777

Ras Al Khor Tawjeeh Center

042880223

Al Quoz Industrial Area 3 Tawjeeh Center

0503049676

Business Avenue Building Tawjeeh Center

043588666

Al Mankhool Road Tawjeeh Center

0523408387

Kuwait Street Tawjeeh Center

042357007

Al Rigga Road Tawjeeh Center

0503446700

Murraqabat Street Tawjeeh Center

0501442192

 

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Tawjeeh Centers in Abu Dhabi

Tawjeeh centers in Abu Dhabi provide excellent customer service. Here are some of the key Tawjeeh centers in Abu Dhabi:

Center Location

Contact Number

Musaffah - Tawjeeh - Abu Dhabi

026660551

Unit No. 7 - Al Marafig - Abu Dhabi

026452701

Street 33 - Tawjeeh - Abu Dhabi

024118411

Al Dana Area - 1, Al Markhib Street - Area 1

026357999

Zayed the First Street - Al Dana - Area 1 - Abu Dhabi

025330222

Abu Dhabi - M44 - Tawjeeh

025558175

Musaffah - Street 14 - Next to Danube Home

026771155

Bani Yas Street - Al Dana - Next to Liwa College

022222662

Musaffah - Next to M34 - Tawjeeh - Abu Dhabi

026336251

Musaffah - MBZ City - Tawjeeh - Abu Dhabi

0503050686

 

These centers provide a variety of services designed to assist both employers and employees with understanding and complying with UAE labor laws. The services include issuing and renewing work permits, providing information about labor laws, and conducting training sessions for better awareness of workplace rights and responsibilities.

 

Tawjeeh Centers in Sharjah

Tawjeeh centers play a crucial role in providing guidance and awareness about the UAE labor laws for both employers and employees. These centers offer a variety of services including the issuance and renewal of labor contracts, providing informational materials, and ensuring compliance with labor regulations. Below is an updated list of Tawjeeh centers in Sharjah:

Tawjeeh Centers in Sharjah

Center Location

Contact Number

Al Nasseriya - Sharjah

800921424

Industrial Area 10 - Sharjah

065444442

Industrial Area 3 - Sharjah

80060

Industrial Area 18 - Sharjah

065532335

Bina Asas Building, Maliha Road - Sharjah

065332335

Industrial Area 6 - Sharjah

065099999

Behind Zar Grand Avenue, Al Nasseriya - Sharjah

800921424

Tawjeeh Centers in Ajman

Ajman, known for its growing industrial and commercial sectors, is home to several Tawjeeh centers that cater to the needs of its workforce. These centers provide vital services related to labor laws and regulations, ensuring that both employers and employees are well-informed about their rights and responsibilities. Despite being fewer in number compared to Abu Dhabi and Dubai, the Tawjeeh centers in Ajman play a crucial role in maintaining a stable and transparent labor market.

Tawjeeh Centers in Ajman

Center Location

Contact Number

Ajman - Al Jurf Industrial - Exhibition No. 5

067709999

Sheikh Jaber Al Sabah Street - Al Nuaimiya 2 - Ajman

0521004181

Al Jurf 2 - Tawjeeh - Ajman

067143224

Free Zone - Al Rashidiya 1 - Ajman

067051600

Tawjeeh Centers in Ras Al Khaimah

Ras Al Khaimah’s diverse economy, which includes industries such as manufacturing, tourism, and real estate, requires a knowledgeable workforce that is well-versed in labor laws. Tawjeeh centers in Ras Al Khaimah play a critical role in providing this knowledge, ensuring that the emirate’s labor market remains stable and transparent.

Tawjeeh Centers in Ras Al Khaimah

Center Location

Contact Number

Al Hudaybah - Ras Al Khaimah

072285454

Al Kharran - Ras Al Khaimah

072234854

Sheikh Rashid Bin Saeed Al Maktoum Road - Al Dhait South

072234854

Tawjeeh Centers in Fujairah

Fujairah, with its strategic location and diverse economy, is home to several Tawjeeh centers that cater to the needs of its workforce. These centers provide essential services to ensure that both employers and employees are well-informed about UAE labor laws and regulations. Below are the key Tawjeeh centers in Fujairah:

Tawjeeh Centers in Fujairah

Center Location

Contact Number

Qidfa - E99 - Fujairah

0561643590

Mohammed Bin Mattar Street - Al Nujumaat - Fujairah

0545825010

Al Hail - Fujairah

092079999

Kadnah - Fujairah

Not Available

Tawjeeh Centers in Umm Al Quwain

Umm Al Quwain, a smaller emirate with a growing industrial base, has a limited number of Tawjeeh centers. Despite this, these centers play a crucial role in providing necessary services to the local workforce.

Tawjeeh Centers in Umm Al Quwain

Center Location

Contact Number

Sports Section 2 - Umm Al Quwain

Not Available

King Faisal Street - Section 1 - Umm Al Quwain

80072233

 

 

 

 

 

 

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Frequently Asked Questions about Tawjeeh Centers in the UAE

Here are some frequently asked questions about Tawjeeh centers in the UAE, along with their answers:

What are Tawjeeh Centers?

Tawjeeh centers are service institutions operating under the supervision of the Ministry of Human Resources and Emiratisation (MOHRE) in the UAE. Their primary goal is to provide labor guidance and directions to both employers and employees. This helps in raising awareness about legal rights and responsibilities, fostering a positive work environment and strengthening the relationship between employers and employees.

What are the working hours of Tawjeeh Centers?

Tawjeeh centers are open from 8:00 AM to 8:00 PM, Saturday through Thursday. These hours provide flexibility for customers to access services throughout the week.

What types of services do Tawjeeh Centers offer?

Tawjeeh centers offer a variety of services, including:

  • Printing new job offers
  • Issuing and renewing work permits
  • Providing introductory courses and distributing informational materials
  • Guidance on labor laws and regulatory frameworks in the UAE, offering a comprehensive understanding of the work environment.

Can individuals use Tawjeeh services for free?

While some information and guidance may be available at no cost, most services provided by Tawjeeh centers require fees. These fees depend on the type and details of the service and are intended to cover the costs associated with delivering these services.

How can I find the nearest Tawjeeh Center?

Individuals can find the nearest Tawjeeh center by searching on Google or using the MOHRE app. These tools provide accurate and up-to-date information on the locations of the centers and the necessary contact details.

Do Tawjeeh Centers provide legal consultations?

Tawjeeh centers are designed to offer guidance and awareness on labor laws and procedures but do not provide specialized legal consultations. For detailed and specific legal advice, it is recommended to consult a qualified lawyer or legal advisor.

Can Tawjeeh Centers resolve labor disputes?

Tawjeeh centers provide support and information necessary to understand and address labor disputes but do not directly handle the resolution of these disputes. In case of a dispute, the centers guide the involved parties to the appropriate legal authorities within the judicial system for suitable solutions.

What is the role of Tawjeeh training?

Tawjeeh training is a mandatory educational program for workers, particularly those on unskilled visas, to inform them about labor laws and regulations in the UAE. The training includes a motion video and a simple multiple-choice test to ensure understanding, followed by the attestation of the employment contract.

How do Tawjeeh Centers help in issuing work permits?

Tawjeeh centers assist with the entire process of obtaining and renewing work permits, ensuring that all required documents are correctly completed and submitted to MOHRE. This service helps streamline administrative procedures for both employers and employees.

Are there any specific services for employers at Tawjeeh Centers?

Yes, Tawjeeh centers provide specific services for employers, such as issuing electronic signature cards, updating company information, and offering guidance on complying with labor laws to ensure a smooth and lawful employment process.

 

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In conclusion, we have provided information about Tawjeeh services and the locations of their offices across the UAE, aiming to provide you with the necessary information and facilitate your search process. We invite you to discover more services offered by the Ministry of Human Resources and Emiratisation, including the Ta'yeen service, which focuses on project supervision, and the Tawafoq service, which deals with resolving labor disputes and receiving complaints. You can also explore the Inquiry Services Guide and other important and useful topics on our website.

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Disclaimer: The information provided in this article is intended for general informational purposes only. The details mentioned are based on the best available information at the time of publication. They are subject to change without notice due to possible updates in the educational policies or changes in the scheduling by the respective authorities. Readers are encouraged to consult the relevant offices for the most accurate and updated information. 

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